Job Description
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Title: Independent Contractor – CPT-10639 Executive & Client Support Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
Client is seeking a full-time Business Support Virtual Assistant to support leadership and the broader team with calendar management, client communication, light outbound outreach, CRM updates, and general administrative support.
This role is execution-focused and process-driven. The team has established systems and workflows in place; the VA’s responsibility is to execute consistently, maintain organization, and ensure no tasks fall through the cracks.
The ideal candidate is organized, proactive, professional on the phone, and comfortable supporting multiple team members.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Calendar & Executive Support
- Manage leadership and team calendars.
- Schedule client meetings and internal calls.
- Coordinate workshops and Zoom sessions.
- Handle light personal scheduling tasks (travel, appointments).
Client Communication & Outreach
- Answer inbound calls and route appropriately using RingCentral.
- Make outbound calls to clients and prospects in a conversational, non-sales manner.
- Respond to client emails and inquiries promptly and professionally.
- Maintain consistent follow-up processes.
CRM & System Management
- Update and manage records in Salesforce.
- Maintain accurate notes, client statuses, and task tracking.
- Organize Gmail and Google Drive files.
- Ensure documentation and communications are logged properly.
Social Media Support
- Manage Instagram and Facebook inboxes.
- Respond to inquiries and messages (no graphic design required).
- Maintain professional and consistent brand communication.
Administrative Support
- Execute established workflows and SOPs.
- Support team members with organization and task tracking.
- Ensure processes are followed and deadlines are met.
IDEAL CANDIDATE PROFILE
The ideal candidate:
- Strong professional communication skills (Level A–B accent required)
- Organized and detail-oriented.
- Comfortable supporting multiple stakeholders.
- Confident on the phone with a conversational tone.
- Familiar with CRM systems (Salesforce preferred).
- Able to follow structured processes consistently.
- Proactive, reliable, and execution-focused.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Prior experience in executive assistance, client support, or business support roles.
- Comfortable using Salesforce or similar CRM platforms.
- Experience with Gmail, Google Drive, and structured digital organization.
- Familiarity with RingCentral or similar VOIP systems.
- Comfortable supporting Zoom workshops or virtual sessions.
- Ability to handle both professional and light personal tasks.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED:
- Salesforce
- Gmail / Google Drive
- RingCentral (or similar VOIP)
- Zoom
- Basic social media platforms (Instagram, Facebook)
Work Schedule
- Contracted Hours per Week: 40 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: 8:00 AM – 5:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Entry-Junior Level
- Contracted Hours per Week: 40 hours/week
- Daily Working Time: 8 AM-5 PM PST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Level A–B (native or near-native English accentrequired)
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
