Program Associate

Job Description

Location: Los Angeles

Salary:[Position Salary/Salary Range]

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.

Program Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS). It includes multiple sub-programs, all working towards the goal of securing quality housing for extremely vulnerable Angelenos. Our funders include County departments, other governmental partners, managed-care organizations, and foundations. As the central coordinating community-based partner for FHSP, Brilliant Corners secures a broad range of housing options Countywide, provides move-in assistance and rental subsidy disbursements, provides support with tenancy matters and coordinates with participant assigned case managers. To learn more about the programs history, structure and impact please see our program evaluation.

Position Summary

Brilliant Corners’ Flexible Housing Subsidy Pool (FHSP) is looking for a Program Associate to provide support to the FHSP leadership and the program at large. The Program Associate will provide critical administrative support to leverage their ability to advance the FHSP Program’s mission and vision. Ideal candidates will bring experience providing program-level support to higher level leadership in a fast-paced organization.

Job Responsibilities

• Administrative Support: Draft and prepare correspondence, memos, and program communications on behalf of leadership as needed.
• Calendar & Scheduling Management: Manage leadership calendars, including scheduling, logistics, and coordination of internal and external commitments.
• Meeting Coordination & Support: Lead meeting preparation by scheduling, coordinating logistics, and assembling and distributing materials; document meetings, track action items, and support timely follow-up and execution of next steps.
• Program Operations: Order supplies and manage program inventory, including Narcan and inspection-related materials.
• Travel Coordination: Oversee all aspects of travel planning, including logistics, registrations, and expense management.
• Financial Administration: Process vendor invoices and complete credit card reconciliations for Department Directors.
• Compliance & Tracking: Track program activities, milestones, and training certifications to support FHSP compliance requirements.
• Communications & Stakeholder Engagement: Support external communications, including responding to program inquiries and coordinating with vendors and funders.
• Legal Support: Maintain tracking of grievance and legal cases, manage documentation, and support communication and follow-up.
• Special Projects: Perform special projects and duties as assigned to support departmental and program needs.

Professional Experience

• Experience in providing administrative support to leadership positions or programs
• Knowledge of or experience in non-profit human services. Experience with homeless, veteran and/or developmentally-disabled populations a plus.

Knowledge, Skills, and Abilities

·       Demonstrated writing and researching skills.

·       Excellent organizational, communication, and planning skills.

·       High degree of attention to detail and the ability to manage multiple deadlines efficiently and simultaneously in a fast-paced environment.

·       Solid team player who is able to work well collaboratively on projects and under pressure.

·       Proficiency in common word processing, desktop publishing, and database software applications, including Microsoft Office.

·       Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

·       A strong work ethic, with a desire to go above and beyond standard expectations.

·       Impeccable judgment, including a high level of discretion when handling confidential materials.

·       Flexibility to handle occasional after-hours or weekend needs, and other duties as assigned.

Core Competencies

·       Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges

·       Technical Learning: Quickly learns and applies new technical skills, knowledge, and industry expertise. Seeks guidance when needed to ensure quality

·       Decision Quality: Demonstrates sound judgment by analyzing information, proposing practical solutions, and resourcefully overcoming obstacles. Seeks guidance when needed to ensure quality outcomes

·       Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks

Organizational Values

·       Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

·       Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

·       Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is [Salary Band provided by HR] annually. This position is being offered at [Position Salary/Salary Range] annually.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

·       Health Care Plan (Medical, Dental, & Vision)

·       Retirement Plan (With 5% Match)

·       Life Insurance (Basic, Voluntary and AD&D)

·       Paid Time Off (Vacation, Sick & Public Holidays)

·       Family Leave (Maternity, Paternity)

·       Short Term & Long Term Disability

·       Training & Development

·       Wellness Resources

·       Hybrid Work