Job Description
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, Agri finance, insurance, and many more industry segments.
We invest in experienced people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more atΒ experianplc.com.
Job Description
The Credit Control Specialist reporting to the Accounts Receivable Supervisor makes sure that all Experian clients are paying on time. Also, you will constantly work for reducing the aged debt and maximise the cash collection of the company.
What you’ll be doing:
- Communicate with clients over the phone and by email through Oracle Advanced Collections to ensure prompt payment;
- Responsible for chair meetings and reporting with different people within the business. e.g. Sales, Finance Directors, Divisions and Clients;
- Reconciliations of accounts;
- Hit monthly, quarterly and annual collections targets;
- Resolve queried debt;
- Respond to customers via your inbox within a 48 hour;
- Debt reporting;
- Process refunds.
- Identify and matching cheques.
- Indemnity claims.
- Suspense account reconciliation.
- Deal with returned mail.
- Work unapplied cash and update the unapplied spreadsheet.
- Credit reserve.
- Complete month end check list.
Qualifications
What you’ll need to bring:
- Relevant higher education degree;
- +2 years experience in a credit control collections methods;
- Experience in all level Stakeholder management;
- Ensure maximum contribution to a positive working culture;
- Consistently demonstrate deep personal drive and accountability for great performance;
- Be outcome and target focused and oriented towards results delivery.
- Proficient in Microsoft Word and Excel;
- Knowledge of Oracle (desirable).
- Fluency in English
Additional Information
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, Π° birthday gift and many other benefits!
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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