Job Description
Onboarding Coordinator (Contract) @ Midi Health
We are seeking a detail oriented and highly organized Onboarding Coordinator (Contract) to support our People Onboarding team during periods of onboarding growth. This individual will play a key role in ensuring a smooth and consistent new hire experience by managing onboarding communications, tracking attendance and training completion, and proactively guiding new hires through early onboarding milestones. This is an execution focused role designed to provide administrative and coordination support to the onboarding function.
Scope of Work
The Onboarding Coordinator will:
1. Manage the New Hire Inbox
Monitor and respond to the onboarding email inbox daily
Answer routine onboarding questions
Escalate complex issues as needed
Maintain clear, professional, and timely communication
2. Guide New Hires Through Early Onboarding Steps
Track completion of pre-boarding and onboarding tasks
Send reminder emails and text messages to ensure deadlines are met
Proactively follow up with new hires who are missing required steps
Maintain tracking systems (Notion, Google Sheets, LMS, etc.)
3. Attendance & Orientation Support
Take attendance for onboarding sessions and required trainings
Ensure all new hires attend scheduled orientation sessions
Follow up immediately with no-shows via email and text
Maintain attendance documentation
4. Training & Compliance Monitoring
Monitor required training completion (LMS, compliance modules, etc.)
Send reminders and escalation notices for overdue trainings
Maintain accurate records of completion status
5. Administrative & Operational Support
Maintain onboarding trackers and status dashboards
Prepare onboarding materials as needed
Support calendar coordination for onboarding sessions
Complete additional onboarding related administrative tasks as assigned
Qualifications
2+ years of administrative, coordination, or operations experience
Experience in HR, onboarding, or people operations preferred
Strong organizational skills and ability to manage multiple work streams
Exceptional follow-through and attention to detail
Comfortable sending proactive reminders and holding people accountable
Strong written communication skills
Proficiency with Google Workspace; experience with Notion or LMS platforms is a plus
Key Competencies
Highly responsive and dependable
Process oriented and comfortable working within SOPs
Calm under pressure
Professional communicator
Able to work independently with minimal oversight
Contract Details
- Contract position
- Estimated hours per week: 40
- Rate of Pay: $25-30/hr, dependent on experience and location
- Remote
- Reports to Jennifer Ziesemer, Employee Experience Manager
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