Job Description
Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years. Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity.
Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.
Prison Fellowship® is an organization committed to the highest standards of conduct, ethics, and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.
What We Are Looking For
A detail-oriented and service-focused professional to support the accuracy and integrity of donor and financial data across multiple donation platforms. This individual will serve an important role in reconciling donation system integrations, processing donor transactions, and ensuring accurate recordkeeping within Salesforce.
Working closely with internal teams and external partners, this person will investigate and resolve discrepancies, validate donation information, and help support timely financial reporting and month-end close activities. The ideal candidate is highly organized, analytical, and committed to maintaining exceptional accuracy while managing multiple priorities in a fast-paced environment.
Role Responsibilities
Salesforce Development
- Design, develop, enhance, and maintain Salesforce solutions that support business needs and approved system designs
- Build and support Salesforce components, integrations, reporting, analytics, and data management processes, including Salesforce Data Cloud and connected applications
- Manage releases and deployments, perform testing and troubleshooting, maintain technical documentation, and ensure adherence to coding, quality, and development standards
- Collaborate with staff, vendors, and consultants to implement solutions, optimize business processes, improve data quality, and support ongoing system performance and innovation
Development Leadership
- Provide technical leadership for Salesforce development by overseeing code reviews, ensuring adherence to development standards, and promoting a high-quality, maintainable codebase
- Collaborate with product and technical leaders to refine requirements, plan implementations, identify risks, and support successful project delivery
- Maintain development and deployment processes, including source control and CI/CD pipelines, while resolving technical issues and improving release efficiency
- Make day-to-day technical decisions within approved designs and standards, escalating significant architectural changes as needed
Operations Support
- Provide operational and technical support for Salesforce and related systems by troubleshooting issues, serving as an escalation point for complex support requests, and assisting users with system functionality, enhancements, and configuration
- Support production incident resolution, platform reliability, and ongoing system maintenance while helping ensure effective user adoption and communicating significant risks or recurring issues to leadership
Key Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent combination of education and experience
- Minimum of 5 years of Salesforce development experience in enterprise environments
- Strong Salesforce development expertise, including Apex, Lightning Web Components (LWC), Visualforce, SOQL, Flow, and platform administration
- Proven experience designing, building, customizing, and maintaining scalable Salesforce solutions aligned with business needs
- Deep knowledge of Salesforce Data Cloud, data architecture, data modeling, integrations, APIs, and enterprise system connectivity
- Experience with modern development practices, including CI/CD, source control, deployment management, code reviews, and development standards
- Strong troubleshooting, testing, debugging, and production support skills, with experience supporting reporting and analytics initiatives
- Excellent collaboration and communication skills, with the ability to partner across business and technical teams and produce clear technical documentation
Preferred Qualifications
- Salesforce Administrator and/or Salesforce Developer certifications
- Experience with email and SMS automation platforms and integrations
- Knowledge of Salesforce Nonprofit Cloud (NPC) and/or Nonprofit Success Pack (NPSP)
- Experience working with nonprofit organizations or nonprofit CRM environments
Work Arrangement
- Remote/work-from-home position
- Up to 5% travel required
Salary at Prison Fellowship is determined by a variety of factors. For this full-time position, the budgeted salary range is $93,000 to $105,000 annually.
Why Join Prison Fellowship
At Prison Fellowship, we’re committed to supporting the overall well-being of our employees through comprehensive benefits, generous paid time off, and opportunities for professional growth.
Full-time employees enjoy:
- Medical, dental, and vision insurance
- Life and disability insurance
- Retirement account funding
- Flexible Spending Accounts (FSAs)
- Paid maternity and parental leave
- Generous paid time off, including:
- 14 paid holidays
- 15 vacation days
- 10 sick days
- 39 total paid days off annually after one year of employment
- Additional benefits and wellness resources
Part-time employees who regularly work 20 or more hours per week are eligible for select benefits on a prorated basis (excluding health insurance).
Beyond our benefits, you’ll find a collaborative, mission-driven culture, supportive teammates, innovative technology tools, and meaningful opportunities for personal and professional development. Join us in making a lasting impact while building a rewarding career.
Our Statement of Faith
The Foundation of What We Believe
As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired Word and the complete tenets of the Apostles’ Creed and the Nicene Creed.
We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity: Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead, and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.
How We Are Compelled to Live and to Act
We believe that Christians, both individually and corporately, must submit to the Bible as God’s authoritative, divine, and inspired Word in all matters of belief and conduct.
Applicants have rights under Federal Employment laws:
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- Family and Medical Leave Act (FMLA)
