Job Description
Are you a fluent Dutch speaker looking for your next professional step in Greece? We are expanding our international team and are searching for motivated individuals to join us as Customer Account Representatives!
In this role, you will be the main point of contact for our Dutch-speaking customers, helping them manage their accounts and find practical solutions for their payment arrangements. Your goal will be to deliver top-notch support and maintain positive relationships through clear and professional communication.
If you thrive in a multicultural environment, enjoy helping customers solve problems, and want a role that offers great flexibility with hybrid or fully remote options, we want to hear from you!
Responsibilities
Communicate with Dutch-speaking customers via phone and email
Handle account and payment-related inquiries in a professional manner
Support customers in finding suitable payment solutions and arrangements
Maintain accurate records and update customer information in the system
Follow internal procedures and compliance guidelines
Deliver a positive and customer-focused experience during every interaction
Native or near-native level of Dutch
Excellent level of English (C1 or higher)
Strong communication and negotiation skills
Customer-oriented mindset with professional approach
Previous experience in customer support, collections, finance or account management
Ability to work independently and manage sensitive conversations professionally
Hybrid or fully remote work option within Greece
Competitive salary package
Training and ongoing support
International and multicultural work environment
Career growth opportunities
Stable and long-term collaboration
