Job Description
About the Role
Weāre seeking a Certification & Assessment Proctor to oversee and administer tool-based exams, graded simulations, and skill certifications within Wingās training and evaluation programs. This role ensures a fair, consistent, and secure testing environment ā upholding the integrity of assessments that determine trainee readiness and qualification for client-facing deployment.
ā±28,000 - ā±38,000 a month
Key Responsibilities
- Administer certification exams, simulations, and tool-based assessments (e.g., HubSpot, Pipedrive, Asana, communication tools).
- Supervise exam sessions (both remote and on-site) to prevent misconduct, ensure rule adherence, and maintain confidentiality.
- Validate trainee identities, confirm eligibility, and ensure test environment readiness before each session.
- Record and report scores, pass/fail outcomes, and performance data accurately within the L&D tracking system.
- Coordinate with Trainers, QA, and Operations to schedule assessments aligned with training and onboarding timelines.
- Ensure the security and confidentiality of exam materials, results, and simulation data.
- Monitor system performance and escalate technical issues affecting testing integrity.
- Provide structured feedback to L&D leadership regarding exam administration improvements.
Qualifications
- At least 2 years of experience in training operations, proctoring, or administrative coordination (preferably in an educational, BPO, or testing environment).
- Strong organizational and time-management skills with keen attention to detail.
- Excellent communication and professionalism in handling trainees and staff.
- Basic technical proficiency in LMS platforms, simulation tools, and productivity software.
- High integrity and reliability, with the ability to enforce compliance and fairness consistently.
- Willingness to work on-site as needed for exam facilitation or simulation supervision.
Preferred Skills
- Experience administering online certifications or performance-based assessments.
- Familiarity with assessment security protocols and documentation management.
- Knowledge of evaluation frameworks or competency-based scoring systems.
Department: Learning & Development
Work Setup: On-site / Hybrid (as required for exam administration)
Compensation: PHP 28,000ā38,000/month (based on experience and performance)
