Job Description
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Title: CPT-10704 Senior Business Support Virtual Assistant
Independent Contractor – Business Support VA / Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The client is a growing commercial construction company managing multiple active projects simultaneously. The organization relies on strong operational systems, organized documentation, and consistent communication with subcontractors and prospects to ensure smooth project execution and business growth.
The Senior Business Support Virtual Assistant will provide full-time administrative, operational, and CRM support. This role requires a highly organized and proactive VA who can independently manage internal systems, assist with project coordination, and ensure consistent follow-up across both operations and sales-related activities.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Administrative & Operations Support
- Fully revamp and maintain organized OneDrive file systems
- Manage and maintain construction-related documentation
- Handle permit filing, tracking, and documentation
- Provide high-level administrative support to operations and project teams
Subcontractor & Project Coordination
- Prepare, manage, and track subcontractor paperwork
- Monitor document completeness and compliance requirements
- Support coordination between internal teams and subcontractors
CRM & Appointment Setting
- Manage and update CRM records in HubSpot
- Execute warm email outreach campaigns
- Handle appointment setting and follow-ups
- Use HubSpot calling tools for outbound and follow-up calls
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Required Skills & Experience
- Senior-level experience as a Business Support or Administrative VA
- Strong HubSpot CRM experience (required)
- Proven ability to independently manage systems and workflows
- Experience with warm outreach and appointment setting
- Excellent organizational and documentation skills
- Strong written and verbal English communication
Nice-to-Have Skills
- Experience in construction, real estate, or service-based industries
- Familiarity with permit processes and subcontractor coordination
- Experience improving internal operational systems
Work Schedule
- Contracted Hours per Week: 40 Hours
- Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
- Daily Working Time: 8 AM to 5 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Senior Level
- Contracted Hours per Week: 40hours/week
- Daily Working Time: 8 AM - 5 PM EST
- Scheduled Working Days: Monday-Friday
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Level A-C (Good English comprehension, communication, speaking, and writing required)
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
