Job Description
Do you want to live a rewarding career representing some of the world’s most exciting brands?
Join a multicultural team and make a real impact on clients’ businesses every day. As a Customer Support Advisor, you’ll provide excellent service, maintain quality, and help improve client performance.
Responsibilities:
Engage with clients via calls and emails to provide product and service guidance.
Review client requests and process them accurately.
Contribute to continuous improvement initiatives to enhance customer satisfaction.
Share insights and feedback with internal teams to optimize service.
Native-level Dutch and fluent English (B2)
Previous customer support experience is a plus
Excellent verbal and written communication skills
Proactive, self-motivated, and a strong team player
High school diploma or vocational training completed
EU citizenship or valid work permit for Portugal
Opportunity for paid Accommodation
Private health insurance
Career development programs and mentoring
Work in a multicultural environment with colleagues from over 75 nationalities
Remote work from Portugal
